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TERMS OF SERVICE

Ourfirm.ai, Inc.
Effective Date: October 23, 2025

1. ACCEPTANCE OF TERMS

These Terms of Service ("Terms") constitute a legal agreement between you ("Customer," "you," or "your") and Ourfirm.ai, Inc. ("Ourfirm.ai," "we," "us," or "our") governing your access to and use of the Ourfirm.ai platform, including all software, services, features, and content made available through https://ourfirm.ai (collectively, the "Services").

By accessing or using the Services, you agree to be bound by these Terms and all policies incorporated by reference, including:

  • Acceptable Use Policy
  • Security Addendum
  • Data Processing Addendum (for US customers)
  • Support & Service Level Terms
  • Law Enforcement & Legal Requests Policy

If you do not agree to these Terms, you may not access or use the Services.

2. DEFINITIONS

For purposes of these Terms:

"Customer Data" means all content, documents, data, and materials you upload, input, create, or generate using the Services, including case files, legal documents, notes, prompts, and any output you save or download.

"Usage Data" means information reflecting the access, interaction, or use of the Service by or on behalf of Customer including frequency, duration, volume, features, functions, visit, session, click through or click stream data, and statistical or other analysis, information, or data based on, or derivative works of, the foregoing. Usage Data does not include any Customer Data or Content.

"Personal Information" means information that identifies, relates to, or could reasonably be linked with you as an individual user, such as your name, email address, and account details.

Other capitalized terms are defined throughout these Terms.

3. ELIGIBILITY AND ACCOUNT REGISTRATION

3.1 Eligibility

You must be at least 18 years old and legally able to enter into contracts to use the Services. By using the Services, you represent and warrant that you meet these requirements.

3.2 Account Registration

To access certain features of the Services, you must create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized use of your account
  • Accept responsibility for all activities that occur under your account

3.3 Organizational Accounts

If you are creating an account on behalf of an organization:

  • You represent that you have authority to bind that organization to these Terms
  • References to "you" and "Customer" include both you individually and the organization

4. DESCRIPTION OF SERVICES

Ourfirm.ai provides an AI-powered legal workspace and document automation platform designed to assist legal professionals with:

  • Legal research and analysis
  • Document drafting and generation
  • Case management and organization
  • AI-assisted legal writing and editing

The Services incorporate large language models and other AI technologies to provide these capabilities.

5. USE OF SERVICES

4.1 License Grant

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your internal legal and business purposes.

4.2 Restrictions

You may not:

  • Modify, reverse engineer, decompile, or disassemble the Services
  • Remove or modify any proprietary notices
  • Use the Services to develop competing products
  • Rent, lease, sublicense, or resell the Services
  • Use the Services in violation of our Acceptable Use Policy
  • Access the Services through unauthorized means or interfaces

4.3 Beta Features

We may offer certain features in beta, preview, or early access. These features are provided "as is" and may be discontinued at any time. Beta features are not covered by our Service Level Agreement.

6. CUSTOMER DATA

6.1 Ownership

You retain all ownership rights to content, data, and materials you upload, input, or generate using the Services ("Customer Data"). We claim no ownership over Customer Data.

6.2 License to Ourfirm.ai

You grant us a limited license to use, process, and store Customer Data solely to:

  • Provide, maintain, and improve the Services
  • Comply with applicable law
  • Enforce these Terms

Important: We do not use Customer Data for any other purpose. We collect and analyze Usage Data (as defined in Section 2) to improve the Services, but Usage Data specifically excludes all Customer Data and Content. Your prompts, documents, case files, and generated content are Customer Data and are not used for analytics, service improvements, or AI model training.

6.3 Responsibility for Customer Data

You are solely responsible for:

  • The accuracy, quality, and legality of Customer Data
  • The means by which you acquired Customer Data
  • Ensuring you have necessary rights and consents to upload and process Customer Data
  • Complying with all applicable laws regarding Customer Data

6.4 Data Processing

Our processing of personal data in Customer Data is governed by our Data Processing Addendum and Security Addendum.

7. AI-GENERATED CONTENT

7.1 Output

Content generated by the Services using AI ("Output") may be similar to output generated for other users. We claim no ownership over Output, but Output is not considered Customer Data until you save, download, or otherwise use it.

7.2 Accuracy and Review

AI-generated content may contain errors, inaccuracies, or inappropriate content. You are solely responsible for:

  • Reviewing all AI-generated content before use
  • Verifying the accuracy of legal citations and authorities
  • Ensuring compliance with professional and ethical obligations
  • Not relying solely on AI-generated content without human review

7.3 Professional Responsibility

The Services are tools to assist legal professionals, not a substitute for professional judgment. You remain responsible for:

  • All legal work product you produce using the Services
  • Compliance with professional conduct rules
  • Proper disclosure to courts when required by applicable rules

8. FEES AND PAYMENT

8.1 Subscription Fees

Certain features of the Services require a paid subscription. Subscription plans and pricing are described on our website.

8.2 Payment Terms

  • Fees are due in advance on a monthly or annual basis as selected
  • All fees are non-refundable except as expressly stated in these Terms
  • We may change fees with 30 days' notice; changes apply at next renewal
  • Failure to pay may result in suspension or termination of your account

8.3 Taxes

Fees exclude all taxes, which are your responsibility except for taxes based on our net income.

8.4 Auto-Renewal

Subscriptions automatically renew unless you cancel at least 7 days before renewal. You may cancel through your account settings or by contacting billing@ourfirm.ai.

9. INTELLECTUAL PROPERTY

9.1 Ourfirm.ai Property

The Services, including all software, algorithms, user interfaces, designs, and trademarks, are owned by Ourfirm.ai and protected by intellectual property laws. These Terms do not grant you any rights to our intellectual property except the limited license in Section 4.1.

9.2 Feedback

If you provide feedback, suggestions, or ideas about the Services, we may use them without obligation or compensation to you.

10. CONFIDENTIALITY

10.1 Confidential Information

Each party may have access to confidential information of the other party. Confidential information includes Customer Data, technical information, business information, and other non-public information.

10.2 Obligations

Each party agrees to:

  • Maintain confidential information in confidence
  • Use confidential information only as permitted by these Terms
  • Not disclose confidential information except to employees and contractors with a need to know
  • Protect confidential information with at least the same care used for its own confidential information

10.3 Exceptions

Confidential information does not include information that:

  • Is or becomes publicly available through no fault of the receiving party
  • Was rightfully known prior to disclosure
  • Is independently developed without use of confidential information
  • Is received from a third party without breach of confidentiality obligations

11. WARRANTIES AND DISCLAIMERS

11.1 Mutual Warranties

Each party warrants that:

  • It has the legal power to enter into these Terms
  • These Terms constitute valid and binding obligations

11.2 Customer Warranties

You warrant that:

  • You will use the Services in compliance with these Terms and applicable law
  • You have necessary rights to upload and process Customer Data
  • Your use of the Services will not violate any third-party rights

11.3 DISCLAIMER OF WARRANTIES

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND TITLE.

WE DO NOT WARRANT THAT:

  • THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE
  • AI-GENERATED CONTENT WILL BE ACCURATE, COMPLETE, OR RELIABLE
  • THE SERVICES WILL MEET YOUR REQUIREMENTS
  • ANY ERRORS WILL BE CORRECTED

AI SYSTEMS MAY PRODUCE UNPREDICTABLE RESULTS. YOU USE THE SERVICES AT YOUR OWN RISK.

12. LIMITATION OF LIABILITY

12.1 LIMITATION OF DAMAGES

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL OURFIRM.AI BE LIABLE FOR:

  • INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
  • LOSS OF PROFITS, REVENUE, DATA, OR USE
  • COST OF SUBSTITUTE SERVICES
  • DAMAGES ARISING FROM YOUR USE OR INABILITY TO USE THE SERVICES

THIS LIMITATION APPLIES REGARDLESS OF THE LEGAL THEORY (CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE) AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

12.2 CAP ON LIABILITY

OUR TOTAL LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS SHALL NOT EXCEED THE GREATER OF:

  • $100, OR
  • THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM

12.3 Exceptions

These limitations do not apply to:

  • Our indemnification obligations
  • Your payment obligations
  • Liability that cannot be limited by law

13. INDEMNIFICATION

13.1 Your Indemnification

You agree to indemnify, defend, and hold harmless Ourfirm.ai, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from:

  • Your use of the Services
  • Your violation of these Terms
  • Your violation of applicable law
  • Your Customer Data
  • Your violation of third-party rights

13.2 Our Indemnification

We will indemnify you from third-party claims that the Services infringe a US patent, copyright, or trademark, provided you:

  • Promptly notify us of the claim
  • Give us sole control of the defense and settlement
  • Provide reasonable cooperation

This indemnity does not apply to claims arising from:

  • Your modification of the Services
  • Your combination of the Services with other products
  • Your use after we notify you to stop due to infringement
  • Customer Data or content you provide

If we believe the Services may infringe, we may at our option:

  • Obtain rights for you to continue use
  • Replace or modify the Services to be non-infringing
  • Terminate your subscription and refund prepaid fees

This Section states our entire liability for infringement claims.

14. TERM AND TERMINATION

14.1 Term

These Terms begin when you first access the Services and continue until terminated.

14.2 Termination by You

You may terminate your account at any time through account settings or by emailing us. Termination does not relieve you of payment obligations for the current billing period.

14.3 Termination by Us

We may suspend or terminate your access:

  • Immediately for violation of these Terms
  • Immediately for non-payment
  • With 30 days' notice for convenience
  • Immediately if required by law

14.4 Effect of Termination

Upon termination:

  • Your license to use the Services ends immediately
  • You must cease all use of the Services
  • We will delete or return Customer Data as described in our Data Processing Addendum
  • Sections that by their nature should survive will survive (including Sections 5, 8, 10, 11, 12, and 15)

14.5 Data Export

Prior to termination, you may export your Customer Data. After termination, we have no obligation to maintain or provide Customer Data.

15. MODIFICATIONS

15.1 Modifications to Terms

We may modify these Terms at any time by posting updated Terms on our website or notifying you via email. Material changes will be effective 30 days after notice. Your continued use after changes take effect constitutes acceptance.

15.2 Modifications to Services

We may modify, suspend, or discontinue any aspect of the Services at any time with reasonable notice.

16. GENERAL PROVISIONS

16.1 Governing Law

These Terms are governed by the laws of Delaware, without regard to conflict of law principles.

16.2 Dispute Resolution

Any dispute arising from these Terms or the Services shall be resolved through:

  1. Good faith negotiation for 30 days
  2. If unresolved, binding arbitration under JAMS rules in Wilmington, Delaware
  3. Either party may seek injunctive relief in court for intellectual property or confidentiality violations

16.3 No Class Actions

You agree to bring claims only in your individual capacity, not as a plaintiff or class member in any class or representative proceeding.

16.4 Entire Agreement

These Terms, together with all incorporated policies, constitute the entire agreement between you and Ourfirm.ai regarding the Services and supersede all prior agreements.

16.5 Assignment

You may not assign these Terms without our prior written consent. We may assign these Terms to any affiliate or in connection with a merger, acquisition, or sale of assets.

16.6 No Waiver

Our failure to enforce any provision does not waive our right to enforce it later.

16.7 Severability

If any provision is found invalid or unenforceable, the remaining provisions remain in effect.

16.8 Force Majeure

Neither party is liable for failure to perform due to causes beyond its reasonable control.

16.9 Export Control

You agree to comply with all export and import laws. You may not use the Services in violation of US export laws.

16.10 Government Users

If you are a US government entity, the Services are "commercial items" as defined in FAR 2.101 and are provided with only the rights granted to all other users.

16.11 Notices

Notices to you may be sent to your email address on file. Notices to us should be sent to:

Ourfirm.ai, Inc.
Attn: Legal
Email: legal@ourfirm.ai

16.12 Relationship

The parties are independent contractors. These Terms do not create a partnership, joint venture, or agency relationship.

17. CONTACT INFORMATION

For questions about these Terms, contact us at:

Ourfirm.ai, Inc.
Email: legal@ourfirm.ai
Support: support@ourfirm.ai
Billing: billing@ourfirm.ai


By using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

Effective Date: October 23, 2025
Version: 1.0


Related Documents:

  • Acceptable Use Policy
  • Security Addendum
  • Data Processing Addendum
  • Support & Service Level Terms
  • Law Enforcement & Legal Requests Policy
  • Subprocessor List