TERMS OF SERVICE

Effective Date

March 1, 2026

Last Updated

2026-03-06

Primary Processing Region

United States

1. ACCEPTANCE OF TERMS

These Terms of Service ("Terms") constitute a legal agreement between you ("Customer," "you," or "your") and Ourfirm.ai, Inc. ("Ourfirm.ai," "we," "us," or "our") governing your access to and use of the Ourfirm.ai platform, including all software, services, features, and content made available through https://ourfirm.ai (collectively, the "Services").

By accessing or using the Services, you agree to be bound by these Terms and all policies incorporated by reference, including:

• Law Enforcement & Legal Requests Policy
• Support & Service Level Terms
• Data Processing Addendum (for US customers)
• Security Addendum
• Acceptable Use Policy

If you do not agree to these Terms, you may not access or use the Services.

2. DEFINITIONS

For purposes of these Terms:

"Customer Data" means all content, documents, data, and materials you upload, input, create, or generate using the Services, including case files, legal documents, notes, prompts, and any output you save or download.

"Usage Data" means information reflecting the access, interaction, or use of the Service by or on behalf of Customer including frequency, duration, volume, features, functions, visit, session, click through or click stream data, and statistical or other analysis, information, or data based on, or derivative works of, the foregoing. Usage Data does not include any Customer Data or Content.

"Personal Information" means information that identifies, relates to, or could reasonably be linked with you as an individual user, such as your name, email address, and account details.

Other capitalized terms are defined throughout these Terms.

3. ELIGIBILITY AND ACCOUNT REGISTRATION

3.1 Eligibility

You must be at least 18 years old and legally able to enter into contracts to use the Services. By using the Services, you represent and warrant that you meet these requirements.

3.2 Account Registration

To access certain features of the Services, you must create an account. You agree to:

• Accept responsibility for all activities that occur under your account.
• Notify us immediately of any unauthorized use of your account.
• Maintain the security of your account credentials.
• Maintain and promptly update your account information.
• Provide accurate, current, and complete information during registration.

3.3 Organizational Accounts

If you are creating an account on behalf of an organization:

• References to "you" and "Customer" include both you individually and the organization.
• You represent that you have authority to bind that organization to these Terms.

4. DESCRIPTION OF SERVICES

Ourfirm.ai provides an AI-powered legal workspace and document automation platform designed to assist legal professionals with:

• AI-assisted legal writing and editing.
• Case management and organization.
• Document drafting and generation.
• Legal research and analysis.

The Services incorporate large language models and other AI technologies to provide these capabilities.

5. USE OF SERVICES

5.1 License Grant

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your internal legal and business purposes.

5.2 Restrictions

You may not:

• Access the Services through unauthorized means or interfaces.
• Use the Services in violation of our Acceptable Use Policy.
• Rent, lease, sublicense, or resell the Services.
• Use the Services to develop competing products.
• Remove or modify any proprietary notices.
• Modify, reverse engineer, decompile, or disassemble the Services.

5.3 Beta Features

We may offer certain features in beta, preview, or early access. These features are provided "as is" and may be discontinued at any time. Beta features are not covered by our Service Level Agreement.

6. CUSTOMER DATA

6.1 Ownership

You retain all ownership rights to content, data, and materials you upload, input, or generate using the Services ("Customer Data"). We claim no ownership over Customer Data.

6.2 License to Ourfirm.ai

You grant us a limited license to use, process, and store Customer Data solely to:

• Enforce these Terms.
• Comply with applicable law.
• Provide, maintain, and operate the Services.

Important: We do not use Customer Data for any other purpose. We collect and analyze Usage Data (as defined in Section 2) to improve the Services, but Usage Data specifically excludes all Customer Data and Content. Your prompts, documents, case files, and generated content are Customer Data and are not used for analytics, service improvements, or AI model training.

6.3 Responsibility for Customer Data

You are solely responsible for:

• Complying with all applicable laws regarding Customer Data.
• Ensuring you have necessary rights and consents to upload and process Customer Data.
• The means by which you acquired Customer Data.
• The accuracy, quality, and legality of Customer Data.

6.4 Data Processing

Our processing of personal data in Customer Data is governed by our Data Processing Addendum and Security Addendum.

7. AI-GENERATED CONTENT

7.1 Output

Content generated by the Services using AI ("Output") may be similar to output generated for other users. We claim no ownership over Output, but Output is not considered Customer Data until you save, download, or otherwise use it.

7.2 Accuracy and Review

AI-generated content may contain errors, inaccuracies, or inappropriate content. You are solely responsible for:

• Not relying solely on AI-generated content without human review.
• Ensuring compliance with professional and ethical obligations.
• Verifying the accuracy of legal citations and authorities.
• Reviewing all AI-generated content before use.

7.3 Professional Responsibility

The Services are tools to assist legal professionals, not a substitute for professional judgment. You remain responsible for:

• Proper disclosure to courts when required by applicable rules.
• Compliance with professional conduct rules.
• All legal work product you produce using the Services.

8. FEES AND PAYMENT

8.1 Subscription Fees

Access to the platform requires a paid subscription.

8.2 Payment Terms

8.2.1 Fees and Billing Cycle. Fees are due in advance on a monthly or annual basis, according to the plan you select. Each billing period begins on your subscription start date or on the applicable renewal date, and the full fee for that period is payable at the start of the period.

8.2.2 Authorization to Charge. You authorize us, and our third-party payment processors, to charge your designated payment method for all fees, taxes, and other amounts due under these Terms on each due date and on each renewal date, and to re-attempt a charge that is declined or fails. You confirm that you are authorized to use the payment method you provide and that the billing information you give us is accurate.

8.2.3 Invoices and Receipts. We provide an itemized invoice or receipt for every charge. Each invoice or receipt identifies the billing period, the plan and term, the fee, any credits or discounts applied, any taxes we collect, and the payment method charged. Invoices and receipts are available in your account settings and are sent to the billing email address on your account.

8.2.4 Your Payment Information; Failed and Disputed Transactions. You are responsible for keeping your payment information accurate, complete, and current, including card expiration dates and billing addresses. You are responsible for amounts that remain unpaid because a transaction fails, expires, is reversed, or is charged back, and for any fee our payment processor charges us in connection with that transaction. If you believe a charge is incorrect, contact billing@ourfirm.ai and we will review the charge with you before you initiate a chargeback.

8.2.5 Costs of Collection. You are responsible for the reasonable costs we incur in collecting past-due amounts, including reasonable attorneys' fees, court costs, collection agency fees, and fees charged by third-party payment processors for failed, reversed, or disputed transactions.

8.2.6 Fees Are Non-Refundable. All fees are non-refundable, except as expressly stated in these Terms or as required by applicable law.

8.2.7 Fee Changes. We may change our fees on at least 30 days' advance notice, sent to the billing email address on your account or posted in your account. A fee change applies at your next renewal and does not change the fees for a term you have already paid for. If you do not want to pay the new fee, you may cancel under Section 8.4 before the renewal date. Continuing to use the services after the change takes effect means you accept the new fee.

8.2.8 Reservation of Rights and Remedies. Our rights under this Section 8.2 are cumulative and are in addition to every other right and remedy available to us under these Terms, at law, or in equity. Our decision not to exercise a right, or any delay in exercising it, is not a waiver of that right.

8.3 Taxes

8.3.1 Fees Exclude Taxes. Fees exclude all taxes. You are responsible for all sales, use, value-added (VAT), goods and services (GST), excise, and similar transaction taxes, duties, and levies imposed on your purchase or use of the services, other than taxes based on our net income.

8.3.2 Taxes We Collect. Where we are required to collect and remit a tax described in Section 8.3.1, we will add that amount to your charges and show it as a separate line item on your invoice or receipt.

8.3.3 Exemption Certificates. If you are exempt from a tax, send us a valid exemption certificate or equivalent documentation before the applicable charge date. We will apply a valid exemption to charges issued after we receive and validate your documentation. Taxes we have already collected and remitted to a taxing authority are not refundable by us, and you may seek any refund of those amounts directly from that authority.

8.3.4 Withholding and Gross-Up. If applicable law requires you to withhold or deduct any amount from a payment to us, you will increase the amount payable so that, after the withholding or deduction, we receive the full amount we would have received had no withholding or deduction been required. You will promptly send us official receipts or other documentation evidencing the amounts withheld and remitted.

8.3.5 Tax Documentation. We will provide invoices, receipts, and other documentation you reasonably need for your tax records, including our tax identification information on reasonable request.

8.4 Auto-Renewal

8.4.1 Automatic Renewal. Your subscription renews automatically at the end of each term for a new term of the same length, at the then-current fees for your plan, unless you cancel at least 7 days before the renewal date. A monthly plan renews for another monthly term, and an annual plan renews for another annual term. Each renewal is charged to the payment method on your account under Section 8.2.2.

8.4.2 How to Cancel. You may cancel at any time through your account settings, without contacting support, or by emailing billing@ourfirm.ai. Cancellation through account settings takes effect when you submit it; cancellation by email takes effect when we receive it. We will send you written confirmation of the cancellation, including the date your access ends.

8.4.3 Timing of Cancellation. A cancellation we receive at least 7 days before the renewal date stops the next renewal. A cancellation we receive fewer than 7 days before the renewal date does not stop that renewal; the renewal charge may be processed, and the cancellation takes effect at the end of the renewed term.

8.4.4 Effect of Cancellation; No Partial-Term Refunds. Cancellation takes effect at the end of the current paid term. You keep access to the services through the end of that term. Fees already paid for the current term are not refunded in whole or in part, except as expressly stated in these Terms or as required by applicable law.

8.4.5 Fee Changes at Renewal. Renewal fees are the then-current fees for your plan, and any fee change is subject to the notice requirement in Section 8.2.7.

9. INTELLECTUAL PROPERTY

9.1 Ourfirm.ai Property

The Services, including all software, algorithms, user interfaces, designs, and trademarks, are owned by Ourfirm.ai and protected by intellectual property laws. These Terms do not grant you any rights to our intellectual property except the limited license in Section 4.1.

9.2 Feedback

If you provide feedback, suggestions, or ideas about the Services, we may use them without obligation or compensation to you.

10. CONFIDENTIALITY

10.1 Confidential Information

Each party may have access to confidential information of the other party. Confidential information includes Customer Data, technical information, business information, and other non-public information.

10.2 Obligations

Each party agrees to:

• Protect confidential information with at least the same care used for its own confidential information.
• Not disclose confidential information except to employees and contractors with a need to know.
• Use confidential information only as permitted by these Terms.
• Maintain confidential information in confidence.

10.3 Exceptions

Confidential information does not include information that:

• Is received from a third party without breach of confidentiality obligations.
• Is independently developed without use of confidential information.
• Was rightfully known prior to disclosure.
• Is or becomes publicly available through no fault of the receiving party.

11. WARRANTIES AND DISCLAIMERS

11.1 Mutual Warranties

Each party warrants that:

• These Terms constitute valid and binding obligations.
• It has the legal power to enter into these Terms.

11.2 Customer Warranties

You warrant that:

• Your use of the Services will not violate any third-party rights.
• You have necessary rights to upload and process Customer Data.
• You will use the Services in compliance with these Terms and applicable law.

11.3 DISCLAIMER OF WARRANTIES

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND TITLE.

WE DO NOT WARRANT THAT:

• ANY ERRORS WILL BE CORRECTED.
• THE SERVICES WILL MEET YOUR REQUIREMENTS.
• AI-GENERATED CONTENT WILL BE ACCURATE, COMPLETE, OR RELIABLE.
• THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

AI SYSTEMS MAY PRODUCE UNPREDICTABLE RESULTS. YOU USE THE SERVICES AT YOUR OWN RISK.

12. LIMITATION OF LIABILITY

12.1 LIMITATION OF DAMAGES

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL OURFIRM.AI BE LIABLE FOR:

• DAMAGES ARISING FROM YOUR USE OR INABILITY TO USE THE SERVICES.
• COST OF SUBSTITUTE SERVICES.
• LOSS OF PROFITS, REVENUE, DATA, OR USE.
• INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.

THIS LIMITATION APPLIES REGARDLESS OF THE LEGAL THEORY (CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE) AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

12.2 CAP ON LIABILITY

OUR TOTAL LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS SHALL NOT EXCEED THE GREATER OF:

• THE AMOUNT YOU PAID US IN THE 3 MONTHS PRECEDING THE CLAIM; OR
• $100.

12.3 Exceptions

These limitations do not apply to:

• Liability that cannot be limited by law.
• Your payment obligations.
• Our indemnification obligations.

13. INDEMNIFICATION

13.1 Your Indemnification

You agree to indemnify, defend, and hold harmless Ourfirm.ai, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from:

• Your violation of third-party rights.
• Your Customer Data.
• Your violation of applicable law.
• Your violation of these Terms.
• Your use of the Services.

13.2 Our Indemnification

We will indemnify you from third-party claims that the Services infringe a US patent, copyright, or trademark, provided you:

• Provide reasonable cooperation.
• Give us sole control of the defense and settlement.
• Promptly notify us of the claim.

This indemnity does not apply to claims arising from:

• Customer Data or content you provide.
• Your use after we notify you to stop due to infringement.
• Your combination of the Services with other products.
• Your modification of the Services.

If we believe the Services may infringe, we may at our option:

• Terminate your subscription and refund prepaid fees.
• Replace or modify the Services to be non-infringing.
• Obtain rights for you to continue use.

This Section states our entire liability for infringement claims.

14. TERM AND TERMINATION

14.1 Term

These Terms begin when you first access the Services and continue until terminated.

14.2 Termination by You

You may terminate your account at any time through account settings or by emailing us. Termination does not relieve you of payment obligations for the current billing period.

14.3 Termination by Us

We may suspend or terminate your access:

• Immediately if required by law.
• With 30 days' notice for convenience.
• Immediately for non-payment.
• Immediately for violation of these Terms.

14.4 Effect of Termination

Upon termination:

• Sections that by their nature should survive will survive (including Sections 5, 8, 10, 11, 12, and 15).
• We will delete or return Customer Data as described in our Data Processing Addendum.
• You must cease all use of the Services.
• Your license to use the Services ends immediately.

14.5 Data Export

Prior to termination, you may export your Customer Data. After termination, we have no obligation to maintain or provide Customer Data.

15. MODIFICATIONS

15.1 Modifications to Terms

We may modify these Terms at any time by posting updated Terms on our website or notifying you via email. Material changes will be effective 30 days after notice. Your continued use after changes take effect constitutes acceptance.

15.2 Modifications to Services

We may modify, suspend, or discontinue any aspect of the Services at any time with reasonable notice.

16. GENERAL PROVISIONS

16.1 Governing Law

These Terms are governed by the laws of Delaware, without regard to conflict of law principles.

16.2 Dispute Resolution

Any dispute arising from these Terms or the Services shall be resolved through:

1. Either party may seek injunctive relief in court for intellectual property or confidentiality violations.
2. If unresolved, binding arbitration under JAMS rules in Wilmington, Delaware.
3. Good faith negotiation for 30 days.

16.3 No Class Actions

You agree to bring claims only in your individual capacity, not as a plaintiff or class member in any class or representative proceeding.

16.4 Entire Agreement

These Terms, together with all incorporated policies, constitute the entire agreement between you and Ourfirm.ai regarding the Services and supersede all prior agreements.

16.5 Assignment

You may not assign these Terms without our prior written consent. We may assign these Terms to any affiliate or in connection with a merger, acquisition, or sale of assets.

16.6 No Waiver

Our failure to enforce any provision does not waive our right to enforce it later.

16.7 Severability

If any provision is found invalid or unenforceable, the remaining provisions remain in effect.

16.8 Force Majeure

Neither party is liable for failure to perform due to causes beyond its reasonable control.

16.9 Export Control

You agree to comply with all export and import laws. You may not use the Services in violation of US export laws.

16.10 Government Users

If you are a US government entity, the Services are "commercial items" as defined in FAR 2.101 and are provided with only the rights granted to all other users.

16.11 Notices

Notices to you may be sent to your email address on file. Notices to us should be sent to:

16.12 Relationship

The parties are independent contractors. These Terms do not create a partnership, joint venture, or agency relationship.

17. CONTACT INFORMATION

For questions about these Terms, contact us at:

By using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.